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Need to reach us?
For billing questions:
1-207-893-7737

For financial aid questions:
1-800-752-1266
1-207-893-6612
1-207-893-6699 (Fax)

Billing Department
1-800-752-4723
1-207-893-7737
1-207-893-7678 (Fax)

Academic Records
1-800-752-4723
1-207-893-7798
1-207-893-7701 (Fax)

Financial Aid Frequently Asked Questions

Below are answers to some of the questions asked most frequently by prospective students. If you have other questions, please feel free to call or e-mail us.


When should I apply for financial aid?

We recommend that you apply for financial aid by May 1st of each year. The financial aid year runs from June 1 to May 31. If the student's start date begins June 1 or later, the student must use the next year's application. For example, if the student's start date is 01/15/2012, the student would complete the 2011-2012 application. If the course begins after June 1, 2012, the student would file the 2012-2013 application.

What type of aid is available?

Undergraduates are considered for the Federal Pell Grant and the Federal Direct Loan Program. Graduate students are considered for Federal Direct Loans.

What will aid cover?

Aid is awarded for tuition and books for online courses. During a summer session, a student may want to apply for aid to help cover room/board (cannot exceed campus charges) and documented travel expenses.

How is aid paid?

Aid is only paid after the course begins. Your aid will be disbursed approximately 30 days from the start date of the course(s). A student must be half-time to receive any federal funds.

What is half-time?

An undergraduate student will be considered half-time, if he/she is enrolled in 6 credits and submits a unit every 30 days in each course in which he/she is enrolled. The courses must be completed within the 15 week period. A graduate student will be considered half-time if he/she is enrolled in at least 3 credits during the 15 week semester and a unit is submitted at least every 30 days. The 30 day time-frame restarts each time you submit a unit. The course must be completed within the 15 week term thus you will probably need to submit assignments more often.

What is full-time?

An undergraduate student will be considered full-time, if he/she is enrolled in 12 credits and submits a unit every 30 days in each course in which he/she is enrolled. The courses must be completed within the 15 week period. A graduate student will be considered full-time if he/she is enrolled in at least 6 credits during the 15 week semester and a unit is submitted at least every 30 days. The 30 day time-frame restarts each time you submit a unit. The course must be completed within the 15 week term thus you will probably need to submit assignments more often.

If aid doesn't pay until after the course starts, how do I enroll?

If you are a new student, your admission counselor will provide information regarding payment options. If you have received financial aid at Saint Joseph's during the three months prior to your new start date, you will not be required to pay a deposit.

What is Satisfactory Academic Progress?

The College is required to evaluate a student's progress as part of its determination of financial aid eligibility. For financial aid purposes, a student must maintain at least a 2.0 cumulative grade point average in order to maintain eligibility for aid. In addition, a student must complete at least 70% of all credits attempted including those that have been transferred to Saint Joseph's. A student may not receive aid more than twice at the same grade level.

What if I need an extension?

Extensions are not applicable to financial aid or deferment eligibility.

What if I need to withdraw from my classes and have federal aid?

Please notify our office immediately. Contact your advisor for more information about the academic and billing aspects of withdrawing from classes. For financial aid purposes, you will be considered to be a withdrawn student. We calculate how much aid you have earned based on the amount of time you have been enrolled. It is possible that some federal funds will need to be returned and you may owe a bill at the College.

What will you do with my deferment form or other enrollment verification form?

Send these forms to the Office of the Registrar. A deferment form can only be completed once the student has demonstrated half-time status for the period of deferment. Academic advisors can not complete enrollment forms or advise students on their official enrollment status. We also report your enrollment status every 30 days to the National Student Clearinghouse.

What's the best number to call about paperwork or general questions about financial aid?

207-893-6612

Who do I call about the award letter or special circumstances?

Rhonda Mynahan, Associate Director of Financial Aid, 207-893-6614, .

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